OTIS Elevator Integration Offline After Server and CCURE Upgrade

1

I have migrated a 2.70 system running the OTIS plug-in to a fresh server running 2.90 SP6CU01 and 2.91 OTIS plug in. Since the migration, the OTIS DES will not come online. I can ping the OTIS DES and all DECs with no issue from the new server. Any ideas?

2

Hi Jon, have you adjusted IP address in the configuration file?

3

Sorry for the late response. Your mention was the fix for this issue.

4

Glad to hear it worked for you!

5

Hi Jon,
I’m having similar issue with my upgrade. can you tell me how you got it fixed.

7

1 of 2 ways. The quickest way is to use the same IP address as your old server, as it’s hard coded in the installation files. Option 2 is to modify the configuration file (I cannot recall which one) to update the IP tied to the OTIS plug in.